Delete it in the app
- Open The Photo Drop and sign in.
- Tap your name in the top-right corner.
- Choose Delete account and confirm. Your account and data are deleted immediately.
Or ask us by email
- Email [email protected] with the subject "Delete my account".
- Send it from the email address you use to sign in (Google or Apple), so we can verify the account is yours.
- We'll confirm by email and delete your account within 30 days.
What gets deleted
- Your account info: name, email address and profile photo.
- All photos and videos you uploaded, plus any captions.
- Galleries, groups and Moments you created, along with their sharing settings and share links.
What may be kept
- Photos you added to someone else's shared gallery are removed along with your account.
- Copies in backups are fully removed within 30 days of deletion.
- We don't keep any of your data after that, except where the law requires it.
Deleting only some data
You can delete individual photos, videos and galleries in the app at any time without deleting your account: open the item, tap the menu, and choose Delete. To ask us to delete other data without closing your account, email [email protected] and say what you want removed.